Ordering
How does the box builder work?
Pick your box size (Splash 1kg, Spark 1.5kg, Storm 2kg, or Double Storm 4kg), browse 50+ Swedish candies, and add them with real-time weight tracking. No filler, no compromise — your perfect mix.
What box sizes do you offer?
- Kandy Splash — 1.0 KG — $100 — 1 spin + 1 prize entry
- Kandy Spark — 1.5 KG — $130 — 2 spins + 2 entries (most loved)
- Kandy Storm — 2.0 KG — $160 — 3 spins + 3 entries (best value)
- Double Storm — 4.0 KG — $280 — 6 spins + 6 entries
Can I mix sweet, sour, salty, and foam?
Of course — that's the whole point. Mix anything and everything from our 50+ Swedish candies.
Shipping
Do you ship internationally?
Yes! Free worldwide shipping to Japan, Australia, USA, Canada, UAE, Qatar, Saudi Arabia, and many more markets.
How long does delivery take?
4–8 business days globally via UPS. Orders processed within 24–48 hours from Gothenburg.
Can I track my order?
Yes — you'll receive a tracking link by email as soon as your order leaves our studio.
Freshness
How long does the candy stay fresh?
6+ months when stored in a cool, dry place. Every box is packed on-demand, never warehoused.
Do you use preservatives?
Premium Swedish candy is made with minimal preservatives. Check individual product pages for details.
Allergies & Dietary
Do you offer vegan options?
Yes — look for the "Vegan" badge on products.
Gluten-free? Gelatin-free?
Many of our candies are gluten-free or gelatin-free. Filter by badge in the builder.
Nut allergies?
We hand-pack in a facility that handles nuts. If you have severe allergies, please contact us before ordering.
Gifts
Can I send a Kandy box as a gift?
Yes! Add a gift message at checkout. We'll include a handwritten note.
Do you offer gift cards?
Yes — $25, $50, $100, or custom. Valid for 1 year. Instant email delivery.
If anything here is unclear, we would rather you ask than guess.
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